Privacy
This page explains what happens to your information when you use this website or book The Vow Collection. It is written to be read, not to be scrolled past.
The short version: the only information collected is what you type into the enquiry form, it is used to reply to you and to run your wedding, and it is never sold or passed to anyone for marketing.
The Vow Collection is a wedding content business run by Aimee, based in Truro, Cornwall. The Vow Collection is the data controller for the information described here, which means it decides what is collected and why.
For anything on this page, including a request to see or delete your information, email hello@thevowcollection.uk.
If you fill in the enquiry form, it asks for some things it needs and some it does not. Only your name, your email address and a message are required. Everything else is there because it helps give you a useful answer, and you can leave it blank.
Your enquiry is used to reply to you, to answer your questions and to quote for your day. The lawful basis for that is taking steps at your request before entering into a contract.
If you go on to book, the same information is used to plan and deliver your wedding coverage, and to keep the records a business is required to keep. The basis for that is performing the contract, and legal obligation for the records.
You will not be added to a mailing list. There isn't one.
This website sets no cookies at all. There is no Google Analytics, no advertising pixel, no tracking of any kind, and the typefaces are served from this site rather than from Google, so no third party learns that you visited.
That is why you were not asked to accept anything when you arrived. It is a deliberate choice rather than an oversight.
When the enquiry form is submitted, your IP address is held briefly in the server's memory, so that the same address cannot send the form dozens of times over. It is kept for ten minutes, it is never written to a file or a database, and it is not linked to your enquiry.
The company that hosts this website also keeps short-term server logs, which is ordinary for any website.
This is the part most privacy policies forget, and it matters more than the contact form.
The work shown on this website is real footage of real weddings, which means it contains images of couples and their guests. It is only ever used with the agreement of the couple whose day it is, which is set out when you book.
If you appear in something on this website or on Instagram and would rather not, email the address above and it will be taken down. You do not have to explain why, and it does not have to be your wedding.
Very few people, and no one who is not needed to answer you.
If you enquire and do not book, your enquiry is kept for twelve months, so there is some history if you come back to it for a later date. After that it is deleted.
If you do book, the records of your wedding are kept for six years after the day itself, which is the usual period for contract and tax records in the UK.
You can ask for your information to be deleted sooner than either of these, and it will be unless there is a legal reason to keep it.
Under UK data protection law you can ask to see the information held about you, to have it corrected if it is wrong, to have it deleted, to restrict what is done with it, to receive a copy in a portable form, and to object to it being used.
To do any of those, email hello@thevowcollection.uk. There is no charge, and you will get an answer within a month.
Please raise it directly first, as most things are a misunderstanding and are quicker to fix that way.
You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection, at ico.org.uk or on 0303 123 1113.
If what happens to your information changes, this page changes with it, and the date below changes too.